I was in the position of needing to buy 2 hot-tubs. One for our place in Ellicottville and the other for our residence in Canada. As a previous owner of a Jacuzzi, I was torn as to the options. In the end, we chose the Hotsprings Vanguard for Ellicottville, and a high end Jacuzzi for our home.

I have to say that the Hotsprings is the clear winner:

Fit/finish and quality seem higher.
We like the 100% filtration.
Really like using the internet to turn it up/down; we use it all the time.
I am certain this is paying for itself in energy savings.
The music system is really quite nice.
The bluetooth attachment for playlists is a snap.
We liked the step in as it allows to sit up when we get too warm.
We love the two corner jet Moto-Message jets – they are awesome.
The rest of the jets are nice as well, but the Moto-Message is incredible!

I’m not taking anything away from Jacuzzi, but since we own one of each – our opinion is truly independent.

I also want to comment Scott and the service that I have received. The entire experience has been very professional. From inquiry, to delivery to follow up. Well done!